Dr Pikakshi Manchanda

Pikakshi is a Lecturer in Computer Science at the University of Exeter – currently teaching on the BSc courses in the Digital and Technology Solutions Degree Apprenticeship programme.

She achieved her Bachelors and Masters degree in Information Technology from India and gained her PhD in 2017 in Computer Science with a specialisation in Natural Language Processing from University of Milano-Bicocca, Italy. After her PhD, she started workng as a Postdoctoral Research Fellow with the VISTA AR project at the University of Exeter Business School where her research was focused on the use of Natural Language Processing methodologies to understand and analyse customer behaviours, profiles and experience within the domain of Cultural Heritage Tourism in England and France.

She also has experience of leading research teams and supervising data engineers for design and development of Web applications using Machine Learning and NLP techniques. Her research interests include Data Analytics, Machine Learning, Social Media Analytics, Information Retrieval and Customer Experience Management.

Pikakshi currently teaches:

• ECM1418: Business Organisation,
• ECM2431: Information Systems,
• EMC3433: Data Analysis 1, and
• EMC3441: Data Analysis 2.